FREQUENTLY ASKED QUESTIONS

Are you a service provider? Do you accept insurance or the medicaid waiver?

No, we are not a service provider. We are a platform that offers families, caregivers, and respite care providers the opportunities and tools to connect and mutually decide to work together. All payments to our caregivers are from our parent and respite care provider members directly, not from Synapse Sitters. We do not employ, endorse, or place caregivers with families or providers.

Families that DO have waiver funding are able to search our caregivers that may interested in becoming a respite caregiver and/or connect with one of our respite care providers.

What areas do you service?

Currently we are in Indiana, serving Indianapolis and surrounding areas.  We will be expanding to other cities very soon!

What age range does Synapse Sitters serve?

Our caregivers are serve all ages, children and adults. 

Do sitters have an age requirement?

Yes. Caregivers must be at least 18 years of age.

What is the cost to be a member?

Families pay a low monthly subscription fee of just $29.95. Caregivers come and go for a myriad of reasons. Keeping your subscription ensures you have access to finding care at all times. You can cancel at anytime.

Caregivers join for FREE! Our expanded background checks are optional, although highly recommended to obtain. This is a low one time fee of $21.50 and will be the only cost our caregivers may incur. Additional fees may occur depending on previous address history and additional county court costs. Obtaining a background check can speed up the hiring process and also gives our sitters preferred listing status on the site.

Respite Care Providers join for FREE for a limited time.

Are you a placement agency?

No, we are not a service provider. We are a platform that offers families, caregivers, and respite care providers the opportunities and tools to connect and mutually decide to work together. All payments to our caregivers are from our parent and respite care provider members directly, not from Synapse Sitters. We do not employ, endorse, or place caregivers with families or providers.

Do you only serve those on the autism spectrum?

No. Our caregivers serve to a wide variety of intellectual and developmental disabilities (IDDs). This includes but is not limited to:

  • Autism Spectrum Disorder (ASD)
  • Down Syndrome
  • ADHD
  • Asperger Syndrome
  • Sensory Processing Disorder (SPD)
  • Cerebral Palsy
  • Behavioral and emotional needs

We encourage transparency about expectations from all parties to ensure a wonderful working relationship. If any party does not feel comfortable, simply move on to another candidate.

How are Synapse Sitters different? Sitter requirements?

Each of our caregivers must qualify to be a member on the site and connect with families directly. We require these caregiver members to be currently studying or have obtained a degree within a human service, or have been employed within the human service field.

If caregivers do not want us to contact their employer or school, they may attach a copy of a pay stub, school schedule, unofficial or official transcript during the sign up process. With permission, we can also reach out to their employer or school to verify. Once verified, they are approved and can begin connecting and interviewing with our family members.

Caregiver members that do not have previous human service experience will not be able to connect with our family members directly, BUT may join and apply to gain training and knowledge with one of our Respite Care Providers.

Families: Please remember that although our caregivers a specialized, they are there to watch your loved one, not provide therapies.

I'm not sure my experience and/or education qualify me to be a caregiver member. How do I find out?

Our requirements listed are a good guideline but we understand we can’t list every single major, degree, or occupation that would qualify a caregiver candidate to connect with families. Caregivers may sign up and will be notified if they are approved to have access to our families. ALL caregiver members will have access to apply and become an employed respite caregiver with any of our providers.

They may also request our optional expanded background check.

How much should I pay my caregiver?

We have received feedback that families typically pay $11-$15+/hr for a specialized caregiver. Although we cannot enforce this, we highly encourage caregivers and families to keep this in mind when negotiating pay. This pay range ensures we are attracting specialized candidates for our family members.

How do caregivers get paid?

We do not employ, endorse, or place caregivers with families or respite care providers.  Caregivers are paid from families and/or respite care providers directly. Families: Be sure to discuss how your caregiver would prefer to be compensated. Cash is great, but we like the Venmo app. It allows families to pay caregivers electronically and caregivers can request money without an awkward conversation.